Shipping & Delivery

SHIPPING & DELIVERY

With digital goods, you may download them instantly, eliminating shipping time and costs. Download links are given with the order completion page and included in the order email.

DOWNLOADABLE PRODUCTS:  Delivery of the product is free of shipping charge.

FREE DOWNLOADABLE PRODUCTS: Product is free. Delivery of the product is free of shipping charge.

ARCHIVED STORIES: Read online! Product is free. Delivery of the product is free of shipping charge.

For other products, every order is sent to you directly by Talk Together London and all orders are dispatched using the Royal Mail delivery service. After your order is placed, you will be sent a tracking code, so you can track your parcel's progress.

Talk Together London offer International delivery worldwide. Every order is sent to you directly by Talk Together London and all orders are dispatched using the Royal Mail delivery service. After your order is placed, you will be sent a tracking code, so you can track your parcel's progress.

United Kingdom
DELIVERY OPTION	HOW LONG IT TAKES	WHAT IS THE COST?
Standard Delivery	3-5 Working Days	FREE over £50

 

International Delivery
LOCATION	HOW LONG IT TAKES	WHAT IS THE COST?
Europe & World Zone-1	3-7 Working Days	By Max Weight
USA and Other Countries; World Zone-2	5-7 Working Days	By Max Weight
World Zone 3 & Oceania	7-15 Working Days	By Max Weight

Working day = Monday to Friday excluding English Bank Holidays

Your Order

If you receive an error message at the checkout, your parcel will be over the 2kg maximum weight for delivery. If your delivery order is over 2kg - you will need to do one of the following:
- Reduce your order weight to under 2kg
- Place 2 separate orders to ensure weight is under 2kg.

All items are dispatched using a recorded service. If you have not received your parcel within the advertised period from receiving your dispatch email, please get in touch via:
- Email: talk 'at' ttlcic.org.uk
or
- Phone: +44(0) 20 7101 4428
or
- Just contact us.